Privacy

Tangerine Travel ("Tangerine Travel," "we," "our," or "us") is a corporate travel management company. We collect, use, and disclose personal data in the course of providing travel management services to our corporate clients and the travelers they authorize. This Privacy Notice describes the personal data we collect directly from data subjects, how we use it, who we share it with, the rights data subjects have with respect to their personal data, and how to contact us with questions or requests.

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This Privacy Notice applies to personal data that Tangerine Travel collects directly from data subjects — including corporate travelers, travel arrangers, and other individuals who interact with our services, our website, or our personnel. Where Tangerine Travel acts as a processor on behalf of a corporate client, the client's own privacy notice may also apply.

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Personal Data We Collect
We collect personal data directly from data subjects in order to book, manage, and support business travel. The categories of personal data we collect include:

1. Identification and Contact Information:
Full name, date of birth, gender, home and business addresses, email addresses, telephone numbers, employer, job title, and emergency contact information.

2. Travel Document Information:
Passport number, passport expiration date, country of issue, visa information, Known Traveler Number (KTN), Redress Number, and frequent flyer or loyalty program numbers.

3. Booking and Itinerary Information:
Travel preferences, seat and meal preferences, flight, hotel, car rental, and rail reservation details, travel companions, and itinerary history.

4. Payment Information:
Payment card details, corporate billing account information, and related payment authorization information. Payment card data is handled in accordance with PCI DSS requirements.

5. Special Categories of Personal Data:
In limited circumstances, and only where necessary to provide requested services, we may collect information such as dietary requirements, accessibility needs, or medical information relevant to travel arrangements. This information is collected and processed with appropriate safeguards.

6. Communications:
Records of correspondence, telephone call notes, and messages exchanged with our agents and support personnel.

7. Website and Technical Information:
If a data subject interacts with our website or online booking tools, we may collect IP address, browser type, device information, and related technical data through cookies and similar technologies.

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How We Use Personal Data
We use personal data for the following purposes:

1. To arrange, confirm, and service travel bookings, including tickets, reservations, changes, and cancellations.
2. To communicate with travelers and travel arrangers regarding their itineraries, travel disruptions, and support requests.
3. To process payments and manage billing on behalf of our corporate clients.
4. To comply with legal, regulatory, and contractual obligations, including those imposed by airlines, governments, and other authorities.
5. To provide duty-of-care services to corporate clients, including traveler location and welfare information in emergencies.
6. To maintain and improve the quality, security, and performance of our services.
7. To detect, prevent, and respond to fraud, security incidents, and other unlawful activity.

How We Share Personal Data
We share personal data only as necessary to deliver our services, comply with legal obligations, or fulfill instructions from the data subject or the corporate client. Recipients may include:

1. Travel Suppliers:
Airlines, hotels, car rental companies, rail operators, ground transportation providers, and other travel suppliers required to fulfill a booking.

2. Global Distribution Systems:
Sabre and other global distribution systems used to process reservations and ticketing.

3. Corporate Clients:
The employer or corporate client that has authorized the traveler's booking and on whose behalf services are provided.

4. Technology and Service Providers:
Subprocessors that provide booking, ticketing, expense management, duty-of-care, communications, and other services on our behalf, under contractual obligations to protect personal data.

5. Payment Processors:
Card networks, merchant acquirers, and other parties involved in processing payments.

6. Legal and Regulatory Authorities:
Government agencies, law enforcement, and other authorities where required by applicable law, including border control authorities requiring Advance Passenger Information (API) or Passenger Name Record (PNR) data.

7. Professional Advisors:
Auditors, legal counsel, and insurers, under obligations of confidentiality.

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We do not sell personal data.

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International Transfers
Because travel is inherently international, personal data may be transferred to and processed in countries other than the country in which it was collected. Where required by applicable law, we implement appropriate safeguards for international transfers, including standard contractual clauses and supplier data protection agreements.

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Data Retention
We retain personal data for as long as necessary to provide our services, comply with legal and contractual obligations, resolve disputes, and enforce our agreements. Retention periods vary by category of data and applicable legal requirements. When personal data is no longer needed, we securely delete or anonymize it in accordance with our data retention policy.

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Data Subject Rights
Subject to applicable law, data subjects have the following rights with respect to their personal data:

1. Right of Access: To request confirmation of whether we process personal data and, if so, a copy of that data.
2. Right to Rectification: To request correction of inaccurate or incomplete personal data.
3. Right to Erasure: To request deletion of personal data, subject to applicable exceptions.
4. Right to Restriction: To request that processing of personal data be limited in certain circumstances.
5. Right to Data Portability: To request a copy of personal data in a structured, commonly used, machine-readable format.
6. Right to Object: To object to processing based on legitimate interests or for direct marketing.
7. Right to Withdraw Consent: Where processing is based on consent, to withdraw that consent at any time.
8. Right to Lodge a Complaint: To lodge a complaint with a supervisory authority.

To exercise any of these rights, data subjects can contact us using the information provided at the end of this notice. We will verify the identity of the requester before responding and will respond within the timeframes required by applicable law. Our procedures for handling data subject rights requests are described in our Data Subject Rights policy documentation.

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Security
Tangerine Travel takes appropriate technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, and destruction. These measures include access controls, encryption in transit and at rest, network segmentation, multi-factor authentication, monitoring and logging, regular security testing, and personnel training. Our security practices are described in greater detail in our internal privacy and security policies.

Cookies and Similar Technologies
Our website may use cookies and similar technologies to operate the site, remember preferences, analyze usage, and improve the user experience. Data subjects can manage cookie preferences through their browser settings or, where applicable, through the cookie preference controls provided on our website.

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Children's Privacy
Our services are directed to corporate clients and their authorized travelers. We do not knowingly collect personal data from children except as necessary to arrange travel for a minor at the request of an authorized adult.

Changes to This Privacy Notice

We may update this Privacy Notice from time to time to reflect changes in our practices, technology, legal requirements, or for other reasons. When we make material changes, we will update the "Last Updated" date at the top of this notice and, where appropriate, provide additional notice to data subjects.

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Contact Us
If you have questions about this Privacy Notice, wish to exercise a data subject right, or have concerns about how we handle personal data, please contact us at:

Tangerine Travel Ltd
Attn: Data Protection Requirements Compliance Officer
10808 NE 145th St
Bothell, WA 98011
Website: tangerinetravel.com
Email: privacy@tangerinetravel.com
Telephone: +1 (425) 822-2333

Conclusion
Tangerine Travel is committed to protecting the privacy and security of personal data we collect. This Privacy Notice reflects our commitment to transparency and to handling personal data in accordance with applicable data protection laws and regulations.

 

Last Updated: January 2026