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New Hertz ID Procedures for Direct Billed Cars

Hertz Rental Cars has recently updated its Rental Identification Policy for all rental car reservations that are to be direct billed to a company. In an effort to protect customers from fraud the renter must provide a valid driver’s license that matches the name on the reservation as well as one of the following:

  • Employee identification with renter’s name and company name.
  • Business card with renter’s name and company name.
  • Medical insurance card indicating the renter’s name and company name.

If the renter is not an employee and they do not have any company identification, they must present one of the following:

  • A letter on company letterhead indicating that they have a relationship with the company.
  • An email from the company stating the same as above. The email must contain the company in the email address.
  • A travel itinerary that indicates both the renter’s name and company name.

If you have any question about these policy changes please reach out to your Tangerine Travel consultant or email us at teamtangerine@tangerinetravel.com.

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